Managed IT Services In Cape Town
We deliver a comprehensive catalogue of fully secure Managed Services based upon Microsoft, Ubiquiti, and HubSpot cloud solutions. Combining creativity and technology into a single platform to help fuel innovation and drive business growth. We begin with a free and comprehensive IT security health check and IT spending review. Followed by an IT operational maturity assessment which benchmarks your business’s current and desired state of IT operational maturity using both ITIL and the Microsoft Operations Framework. Your dedicated Service Delivery Manager will provide a clearly defined action plan which helps you to realise your business goals in the form of a comprehensive Service Delivery Plan.
During our Monthly Service Reviews with your dedicated Service Delivery Manager, we measure and report the progress of the Service Delivery Plan implementation. A major goal of the Service Delivery Plan is to realise maximum value from your investment in technology. Once cost reductions have been realised, we will have created a budget to invest in technologies that improve the customer experience. Our Managed Services provide a platform to transform IT from a business cost, or a liability, into a positive customer experience with which to grow your business.
Our Managed IT Services Company In Cape Town are available for businesses with a minimum fee per user and provide all your IT support requirements including:
Unlimited Telephone and Remote Support
Unlimited Onsite Support Proactive 24/7 Monitoring
Pre-emptive Maintenance visits
Service Level Agreement (SLA)
Hardware procurement and installation
When did you last measure your IT operational maturity?
Business that use technology to deliver positive customer experiences takes a more positive and enabling outlook on the world, by embracing technology to fuel innovation and drive growth. When technology and marketing combine, great things happen. Think of brands such as Apple or Facebook, brands which personify the very best of both marketing and technology combined. So what happens when businesses combine the marketing and technology role? They create a Chief Digital Officer and become transformative. A transformative digital business model will incorporate cloud technology architecture as a business platform, leverage big data to make decisions, be mobile centric, and incorporate social media to engage customers. Companies that embrace technology and data to make better business decisions understand that it’s all about the customer and understanding them better to give them what they want.
AdHoc IT Support
Forever IT also offer pay as you go support packages. These are perfect for start-up companies with less than 10 employees. With our online call logging system you can monitor the amount of hours used and top up your hours when you need to.
Flexible, with no contract or commitment level
- Remote and Onsite Support
- Pay for what you use
- Access to a dedicated and fully trained technical team
- Ideal for those with fewer IT Support requirements
Cloud Services Support
Our cloud managed it support service ensures the optimal configuration and cost effectiveness of your cloud services.
With remote monitoring, our engineers and technicians work to the highest of standards.
Managing capacity control, operating system management and security of your cloud system, keeping your business running smoothly.